TERMS AND CONDITIONS
(VALID FOR GREECE)
Our prices are valid until the publishing of our new price list. The information and prices can be changed without any previous notice. For more information, details of specifications, and also avoiding any typographic mistakes, please follow the hyperlink on the beginning of each product family.
We keep instant stock of machines – parts and consumables in our warehouse (logistics center) in Aspropyrgos – Athens.
For orders inside Attica, the shipping charges are included in the price. For orders less than €100 a small amount is going to be charged. For orders outside Attica, there will be a small charge, depending on region and the volume of the order. For any goods that are not available in Athens, we will send them from Cyprus with our own expenses. The delivery time is between two and three days. No exchange or return of any goods is accepted after 3 days. In case of return, the goods should be in the same condition as delivered or they will not be accepted.
No V.A.T is charged, because is a European delivery from Cyprus. We remark you that you should put through your obligations against the GR state, regarding VAT, Intrastat, VIES and declarations such as recycling and copyright. If you wish not to be invoiced from Cyprus, we can arrange you to be serviced from a partner in Greece. The payment is done by deposit (prepayment).
The goods have a two-year warranty. The warranty doesn’t cover any print heads or consumables. Also the warranty is not valid if the machine has used non-original consumables. The original consumables should be purchased by the official Brother network. For all the warranty claims and repairs, the machines should be sent to the related service center in Athens. You are charged for the travelling charges to the center but, if your machine is under warranty, then we cover the charges from to center to you. Damages caused by electrical fluctuations or natural destructions are not cover under warranty.
For special prices in case of big orders, tenders, e.t.c. please communicate with our head offices.
You will find the contact details of our service center at the Support page.